Shipping, Disclaimer & Policies

In-stock items are processed and shipped by courier in 10 to 14 days, in beautiful packaging ready for gifting.

Out of stock items will be manufactured for you and then shipped. Usually 10 to 21 days.

Real Butterfly Disclaimer
This is a natural product and the item you receive may have some variation in pattern and colour, to the product photo.

We recommend preventing exposure to perfume, cosmetics, salt or chlorinated water. If exposure does occur, gently rinse with water and dry to remove any abrasive chemicals.

Real Leaf Disclaimer
This is a natural product, so the item you receive may have variations in colour, size and pattern to the product photo.

Metal Usage
We use 96% Silver, higher silver content that the required standard of 92.5% Silver.

Our silver items use Silver Rhodium Vermeil and an Anti-tarnish coating to help prevent natural tarnishing.

We use Gold Vermeil, Rose Gold Vermeil or Black Rhodium Vermeil to enhance the colour of the item, along with Anti-tarnish coating to Help prevent natural tarnishing.

When using solid gold we prefer to use 18k to 21k gold.

Natural Stone Disclaimer
Our items use natural materials, so the item you receive may have slight variations in colour and pattern, to the product photo.