Shipping & Disclaimers
Shipping
This is a natural product and the item you receive may have some variation in pattern and colour, to the product photo.
While the products are water-resistant, we still recommend preventing exposure to perfume, cosmetics, salt or chlorinated water. If exposure does occur, gently rinse with water and dry to remove any abrasive chemicals.
Real Leaf Disclaimer
This is a natural product, so the item you receive may have variations in colour, size and pattern to the product photo.
Metal Usage
We use 96% Silver, higher silver content than the required standard of 92.5% Silver. When using solid gold we prefer to use 18k to 21k gold.
We use Gold Vermeil, Rose Gold Vermeil, Silver Rhodium Vermeil or Black Rhodium Vermeil to enhance the colour of the item, along with Anti-tarnish coating to help prevent natural tarnishing.
Natural Stone Disclaimer
Our items use natural materials, so the item you receive may have slight variations in colour and pattern, to the product photo.
In-stock items are processed in 3 to 5 business days (excluding weekends and holidays) and shipped by courier in 7 to 10 days (Approx. 10 to 15 days).
You will receive another notification when your order has shipped with a courier tracking code.
Note: Covid-19 has had an unexpected impact on shipping times in some countries.
For Custom orders and out-of-stock items See Complete Shipping Policy Here
Real Butterfly DisclaimerThis is a natural product and the item you receive may have some variation in pattern and colour, to the product photo.
While the products are water-resistant, we still recommend preventing exposure to perfume, cosmetics, salt or chlorinated water. If exposure does occur, gently rinse with water and dry to remove any abrasive chemicals.
Real Leaf Disclaimer
This is a natural product, so the item you receive may have variations in colour, size and pattern to the product photo.
Metal Usage
We use 96% Silver, higher silver content than the required standard of 92.5% Silver. When using solid gold we prefer to use 18k to 21k gold.
We use Gold Vermeil, Rose Gold Vermeil, Silver Rhodium Vermeil or Black Rhodium Vermeil to enhance the colour of the item, along with Anti-tarnish coating to help prevent natural tarnishing.
Natural Stone Disclaimer
Our items use natural materials, so the item you receive may have slight variations in colour and pattern, to the product photo.
