Shipping, Disclaimer & Policies

Shipping

Items in stock are processed and shipped by courier 10 to 14 days, in beautiful packaging ready for gifting.

Out of stock items will be manufactured for you and then shipped. Usually 10 to 21 days.

 

Real Butterfly Disclaimer

This is a natural product and the item you receive may have some variation in pattern and colour, than shown in the photo

We recommend preventing exposure to perfume, cosmetics, salt or chlorinated water. If exposure does occur, gently rinse with water and dry to remove any abrasive chemicals

 

Real Leaf Disclaimer

This is a natural product, so the item you receive may have slight variations in colour, size and pattern, than the photo shown

 

Metal Usage

We use 96% Silver, higher silver content that the required standard of 92.% Sterling Silver.

Our silver items use Silver Rhodium Vermeil and an Anti-tarnish coating to help prevent natural tarnishing. 

We use Gold Vermeil, Rose Gold Vermeil or Balck Rhodium to enhance the items colour, along with Anti-tarnish coating to Help prevent natural tarnishing. 

When using solidgold we prefer to use 18k to 21k gold.

 

Natural Stone Disclaimer

Our items us natural materials, so the item you receive may have slight variations in colour and pattern, than the photos shown

 

Terra Eclat Policies

Terms of Service

Privacy Policy

Refund Policy